A telephone is designed for the transmission and the reception of human voice. A telephone has become the most widely used means of telecommunication in the world. It is an instrument that is not expensive, easy to use and operate, and offers users a personal type of communication that cannot be achieved through any other channel. There are billions of telephones that are being used in the world today. Some of the users of a telephone include;
Telephones have made communication much easier especially if the information is important. In addition, it is used in basic office communication to relay important information. Managers and employees can also be paged in case of meetings or any other discussions.
2. Sales and Procurement
Most companies have embraced the use of cell phones in communicating with their clients, as compared to using emails. Most people do not go through their emails every day and they can miss an important notification. Employees can also call vendors for the necessary supplies that they need.
3. Customer service
At times we experience difficulties when using certain products or services. Product and service providers have specific telephone numbers that the public can reach. For instance, if you own a cosmetic shop, it is important that you have a customer support team that is ready to answer various questions and respond to customers’ feedback.
4. Emergency calls and security
Telephones are also used for making emergency calls. Assuming that you are in the house with your sick grandfather, then all of a sudden he stops breathing and his pulse is very faint, the first thing that will come to your mind is to ask for help and call an emergency response team in your country. You can also use telephones to call your electrician in case you are experiencing some electricity faults.
5. Hiring employees
Most people believe in taking their job applications in person to the office. A telephone also plays an important role in that if, at all you qualify for the position, you can be contacted easily. This is the reason why many companies require applicants to write down their telephone numbers.
6. Research activities
With the help of stable internet and good network connectivity, you can research any topic of your choice using the World Wide Web domain.
7. Group calls
Telephones are essential in group calls. All that you are required to have is a stable internet connection and the people you want to include in your group call.
8. Sending messages
Telephones have enhanced privacy in the communication sectors in that people can safely communicate with others without fear of their love letter being found by the wrong people. A telephone is the safest way of communicating which enables us to send direct messages to any recipient of choice.
9. Receiving messages
Despite the fact that the use of postal addresses and email is common in communication, a telephone is better because you receive important messages quickly.